About – NELSON LAZARO

Accuracy is care.

At NELSON LAZARO, we treat revenue cycle work like clinical work—precise, compassionate, and accountable. Every claim carries our name and our conscience.

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Our Commitment

NELSON LAZARO handles claim submission, payment posting, denial management, and insurance follow‑ups so practices get paid faster and focus on patient care, not paperwork. We bring HIPAA-grade discipline, front-end accuracy, and transparent reporting to every account—no long-term lock-ins, just results that earn loyalty.

We built our firm around one promise: no surprises. Every claim we submit carries our name and our conscience. From eligibility pre-checks to denial sprints, we operate on a foundation of integrity, speed, and clarity.

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Our Story

The first claims we touched weren't glamorous. They were the stubborn stack—rejections, missing modifiers, eligibility mismatches—that kept a small primary care office awake at night. Nelson stepped in with a clipboard, a checklist, and a calm question: "Where does this truly break?" What followed became our method—map the workflow, measure the gaps, and restore trust with clarity and speed.

From those early days to multi‑site specialty groups, we've kept the same rhythm: front‑end accuracy, disciplined follow‑through, and transparent reporting. We operate on HIPAA's minimum‑necessary principle, maintain role‑based access and audit trails, and align our procedures with payer bulletins and evolving federal guidance.

Every week, we review edge cases together—the "handwritten notes" of our practice—so the next claim moves cleaner and faster. Today, NELSON LAZARO is a close-knit team of revenue cycle specialists who like details, love clean ledgers, and never forget the patient behind every CPT code.

Milestones

A decade of precision, integrity, and continuous improvement.

1

2014

Founded after rescuing a clinic's aging A/R; built our first denial root‑cause map and weekly payer callback schedule.

2

2017

Rolled out eligibility pre‑checks and charge audits; integrated with leading EHRs for cleaner front‑end submission.

3

2020

Scaled secure remote operations with encrypted channels, BAAs, and multi‑factor access during the COVID‑19 surge.

4

2023

Launched analytics dashboards for A/R aging, denial codes (CARC/RARC), and first‑pass yield by payer and provider.

Our Values

The principles that guide every claim, every conversation, every decision.

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Integrity

We tell the whole story—what cleared, what didn't, and why—so you can make confident, timely decisions.

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HIPAA Compliance

Role‑based access, audit logs, encryption in transit and at rest, and signed BAAs for every covered entity.

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Accuracy

Multi‑point checks: eligibility, NPI/Tax ID, CCI edits, modifiers, place‑of‑service, payer‑specific rules.

♥

Empathy

Every claim touches a patient story. We escalate with respect and de‑escalate with clarity.

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Clarity

Dashboards and weekly summaries translate data into action: status, blockers, and next steps.

⚡

Speed

Submission within 24–48 hours, follow‑ups in seven‑day sprints, and same‑day payment posting.

Why Choose NELSON LAZARO

We combine artisan‑level accuracy with system‑level discipline. You'll see it in fewer rejections, faster cash, and reporting that reads like a conversation—not a spreadsheet.

  • First‑pass yield leadership through front‑end scrubs and payer‑rule libraries.
  • Denial sprints rooted in CARC/RARC mapping and real talk with payers.
  • Transparent ledgering: every touch logged, timestamped, and explained.
  • BAA‑first compliance posture and least‑privilege access controls.
  • No long‑term lock‑ins; we earn loyalty with results and candor.
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At a Glance

Performance metrics that reflect our commitment to precision and accountability.

98.4%

First‑pass claim approval across multi‑payer panels

26

Median days in A/R after process stabilization

1.2M+

Claims processed with tracked outcomes and notes

85+

Providers supported across primary care and specialties

Meet Our Team

Revenue cycle specialists who like details, love clean ledgers, and never forget the patient behind every CPT code.

Nelson Lazaro

Founder & RCM Director

Leads strategy and complex payer escalations. Nelson built our multi‑point accuracy checks and weekly variance reviews that keep cash predictable.

Maria Chen

Compliance Officer

Owns HIPAA frameworks, BAAs, role‑based access, and audit trails. Maria trains the team on minimum‑necessary and incident response drills.

David Ortiz

A/R & Denials Lead

Turns CARC/RARC codes into action. David runs denial sprints, payer callbacks, and root‑cause reporting that prevent repeat issues.

Sarah Nguyen

Credentialing Specialist

Manages provider enrollment, re‑credentialing, and CAQH updates. Sarah ensures every NPI is active and every contract is current.

James Taylor

Payment Posting Lead

Posts EOBs and ERAs with same‑day discipline. James reconciles patient responsibility, secondary billing, and write‑offs with precision.

Emily Rodriguez

Client Success Manager

Your day‑to‑day partner. Emily delivers weekly reports, coordinates escalations, and translates metrics into clear next steps.

Ready to experience the difference?

Let's talk about your revenue cycle challenges and how our team can deliver precision, transparency, and faster cash flow.

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